Browse our most frequently asked questions list below to learn everything you need to know!

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. 

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

Cancellation/Refund Policy

All customers agree that any and all cancellations will be for rescheduling purposes only and NO REFUNDS WILL BE ISSUED OR MADE FOR ANY REASON. In the event that you need to cancel your reservation for any reason (inclement weather, illness, etc.) Bouncing Around’s policy is that a customer can cancel the delivery with no additional charge if canceled 48 hours before the reservation. All deposits and any payments are held for one year and can be used on future rentals if canceled more than 48 hours before the reservation. No refunds will be made.

Yes, we handle everything for you. We drop off and set up the inflatable unit, and when the rental period is over, we return to take it down and pick it up.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.